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OUR SERVICES

Comprehensive IT Solutions
for Calgary Businesses

From managed IT services to cybersecurity, cloud solutions, and strategic consulting. We provide the technology expertise your business needs to thrive.

24/7 Monitoring & Support
Calgary-Based Team
15-Minute Response Time
Flexible Service Plans
Get StartedExplore Services
WHAT WE OFFER

Tailored IT Services for Every Business Need

Choose from our comprehensive suite of managed services, or work with us to create a custom solution

Last updated: August 20, 2025

Core IT Infrastructure

Foundation for reliable, scalable business technology that grows with you

Most Popular

Managed IT Services

Comprehensive IT support for your business

✓ 24/7/365 monitoring • <15min avg response
  • 24/7 Monitoring & Support
  • Proactive Maintenance
  • Help Desk Services
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Network Solutions

Reliable network infrastructure for your business

✓ Proactive monitoring • Rapid response
  • Network Design
  • Implementation
  • Monitoring & Management
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Security & Compliance

Comprehensive protection that keeps your business and data secure

Cybersecurity Services

Protect your business from evolving threats

✓ Multi-layer defense • 24/7/365 threat monitoring
  • Security Assessments
  • Endpoint Protection
  • Email Security
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Cloud & Modern Workplace

Scalable solutions that enable flexibility and growth for your team

Cloud Services

Scalable, flexible cloud solutions

✓ Optimize costs • Flexible scaling
  • Cloud Migration
  • Cloud Infrastructure
  • Microsoft 365
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Communication & Collaboration

Modern communication systems that connect your team and customers

VoIP Services

Modern business communication solutions

✓ Reduce phone costs • Professional-grade calls
  • VoIP Phone Systems
  • Unified Communications
  • SIP Trunking
Learn More

Strategic Consulting

Expert guidance to align technology strategy with your business goals

IT Consulting

Strategic technology guidance for your business

✓ Strategic guidance • Data-driven insights
  • Technology Assessments
  • Digital Transformation
  • IT Strategy Development
Learn More
WHY LUMEN IT

Calgary's Most Trusted IT Partner

Delivering measurable results with local expertise and enterprise-grade solutions

Proven Results

Real Impact for Calgary Businesses

These aren't just numbers – they're real results from real Calgary businesses who trusted us with their IT infrastructure

<15min

Avg Response Time

Faster than 4-hour industry standard

(HDI Support Metrics, 2024)
0

Monitoring & Support

Round-the-clock monitoring for maximum uptime

(Lumen IT Operations, 2024)
0%

Local Calgary Team

On-site support within the hour when needed

(Lumen IT Service Guarantee, 2024)
Microsoft Partner Since 2020

Why Calgary Businesses Choose Lumen IT

Three reasons we're different from other IT providers

#1

Less Than 15-Minute Response Time

While others leave you waiting, our dedicated team responds in minutes, not hours. Your business can't afford downtime.

24/7/365 monitoring & support
Dedicated account team
Priority emergency response
#2

Microsoft Partner Expertise

Not just certified—we're strategic partners with direct access to Microsoft resources and enterprise-grade solutions.

Enterprise-level expertise
Direct vendor support access
Industry best practices
#3

Calgary-Based, On-Site Support

When you need hands-on help, we're actually here. Not outsourced, not remote-only—real people in your city.

On-site within the hour
Locally owned & operated
Understanding Calgary business
Industry Best Practices
Serving Calgary Since 2020
Supporting Local Businesses
OUR PROCESS

How We Work With You

A proven process to understand, implement, and support your technology needs

1

Assess

Free initial consultation to understand your needs

2

Design

Custom solution tailored to your business

3

Implement

Seamless deployment with minimal disruption

4

Support

Continuous monitoring and ongoing optimization

TESTIMONIALS

Client Success Stories

See how we've helped Calgary businesses transform their technology

AM

Andre Melashenko

Director of IT

West Island College

"
Partnering with Lumen IT to modernize our campus communication system has been phenomenal. Their VOIP solution, featuring intuitive intercom and paging functionalities plus robust mobile apps, was both cost-effective and transformative. Their knowledgeable team provided exceptional support, making the transition seamless and stress-free. We're delighted to have such a reliable partner as we continue growing together.

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