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OUR STORY

Building Calgary's Technology Bridge

Last updated: September 7, 2024

Lumen IT was founded with a clear vision—to democratize enterprise technology for Calgary's growing businesses. We recognized a critical gap in the market: small and medium-sized businesses needed powerful IT solutions without the complexity, long contracts, or prohibitive costs typically associated with enterprise technology.

"Shine light on all things tech" — Our vision to make high-value technology solutions accessible to SMBs across Western Canada.

Our Mission: Bridging Technology Gaps

In today's hybrid work environment, businesses face unique challenges connecting home and office technology seamlessly. Our streamlined, progressive services are built specifically for the realities that small and medium businesses face today—not yesterday's IT challenges, but tomorrow's opportunities.

We believe every Calgary business deserves:

  • •Reliable IT infrastructure that works everywhere your team does
  • •Cybersecurity protection that's both robust and affordable
  • •Technology solutions that grow with your business
  • •Personal service from local experts who understand your industry
WHY CHOOSE US

Our Calgary Advantage

Located in the heart of downtown Calgary at 333 11th Avenue SW, we're embedded in a tech ecosystem that's grown by 78% since 2018 — the fastest expansion in North America (CBRE, 2024).

Local Expertise, Personal Service

We're not a faceless corporate provider or offshore call center. When you contact Lumen IT, you speak directly with Calgary-based technology professionals who understand your industry and market challenges.

Real people. Real presence. Real results.

Flexible Partnership Model

We earn your trust through consistent results, not binding contracts. Our flexible partnership model adapts to your changing needs, providing enterprise-grade solutions with the agility of a local partner.

No contracts. Just commitment.

Modern Solutions for Modern Business

While legacy IT providers cling to outdated approaches, we've built our services from the ground up for today's hybrid, cloud-first business environment.

Built for how you work today.

Industry Agnostic Excellence

From professional services to retail operations, we provide tailored IT solutions that understand your specific business requirements without limiting ourselves to narrow vertical markets.

Your industry. Our expertise.

OUR IMPACT

By the Numbers

5
Years
Serving Calgary
24/7
Support
Always available
98%+
Satisfaction
Client happiness
78%
Tech Growth
Calgary market (CBRE, 2024)
HOW WE WORK

Our Service Philosophy

Proactive, Not Reactive

We monitor your systems 24/7 to prevent problems before they impact your business operations.

Like preventing server crashes during busy periods for retail clients, or catching security vulnerabilities before they affect professional service firms.

Security-First Mindset

With cyber incidents costing Canadian businesses $1.2 billion in recovery (Statistics Canada, 2023), we treat security as essential infrastructure.
From protecting client data in healthcare practices to securing financial records for accounting firms.

Business Impact Focus

Every technology recommendation aligns with your strategic objectives and measurable outcomes.

Whether streamlining operations for construction companies or enabling remote work for consulting firms.

Transparent Partnership

Clear communication, predictable pricing, and honest recommendations you can trust.

No hidden fees or surprise charges - what we quote is what you pay, whether you're a small law firm or growing tech startup.
CLIENT FEEDBACK

What Our Clients Say

"Partnering with Lumen IT to modernize our campus communication system has been phenomenal. Their VOIP solution, featuring intuitive intercom and paging functionalities plus robust mobile apps, was both cost-effective and transformative. Their knowledgeable team provided exceptional support, making the transition seamless and stress-free."
Andre Melashenko
Director of IT, West Island College
LEADERSHIP

Technology Leadership for Calgary Business

Under experienced leadership, our team delivers strategic technology solutions that drive real business outcomes. We combine technical expertise with deep industry knowledge to solve complex challenges.

Tyler Soron - President & Founder

Tyler Soron

President & Founder

With extensive experience in communications, virtualization, and enterprise ICT solutions, Tyler founded Lumen IT to bridge the technology gap facing growing companies. His strategic approach ensures every solution aligns with business objectives and scales with organizational growth.

Located in downtown Calgary at 333 11th Avenue SW