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Founded for the Future

Founded for the Future of Work

Last updated: August 25, 2025

Lumen IT was born during one of the most challenging periods in modern business history—the COVID-19 pandemic. As Calgary businesses scrambled to adapt to remote work, hybrid operations, and rapidly evolving technology needs, we recognized a critical gap in the market: small and medium-sized businesses needed enterprise-grade IT solutions without enterprise-level complexity or cost.

"Shine light on all things tech" — Our vision to make high-value technology solutions accessible to SMBs across Western Canada.

Our Mission: Bridging Technology Gaps

In today's hybrid work environment, businesses face unique challenges connecting home and office technology seamlessly. Our streamlined, progressive services are built specifically for the realities that small and medium businesses face today—not yesterday's IT challenges, but tomorrow's opportunities.

We believe every Calgary business deserves:

  • ✓Reliable IT infrastructure that works everywhere your team does
  • ✓Cybersecurity protection that's both robust and affordable
  • ✓Technology solutions that grow with your business
  • ✓Personal service from local experts who understand your industry
Why Choose Us

Our Calgary Advantage

Located in the heart of downtown Calgary at 333 11th Avenue SW, we're embedded in one of North America's fastest-growing tech ecosystems. Calgary's technology sector has grown from 1,200 companies to over 3,000 in recent years.

Local Expertise, Personal Service

We're not a faceless corporate provider or offshore call center. When you contact Lumen IT, you speak directly with Calgary-based technology professionals who understand your industry and market challenges.

Flexible Partnership Model

We earn your trust through consistent results, not binding contracts. Our flexible partnership model adapts to your changing needs, providing enterprise-grade solutions with the agility of a local partner.

Modern Solutions for Modern Business

While legacy IT providers cling to outdated approaches, we've built our services from the ground up for today's hybrid, cloud-first business environment.

Industry Agnostic Excellence

From professional services to retail operations, we provide tailored IT solutions that understand your specific business requirements without limiting ourselves to narrow vertical markets.

Our Impact

By the Numbers

5
Years
Serving Calgary businesses
24/7
Support Availability
Always here when you need us
98%+
Customer Satisfaction
Measured client happiness
How We Work

Our Service Philosophy

Proactive, Not Reactive

We monitor your systems 24/7 to prevent problems before they impact your business operations.

Like preventing server crashes during busy periods for retail clients, or catching security vulnerabilities before they affect professional service firms.

Security-First Mindset

With 94% of SMBs experiencing cyber attacks, we treat security as essential infrastructure.

From protecting client data in healthcare practices to securing financial records for accounting firms.

Business Impact Focus

Every technology recommendation aligns with your strategic objectives and measurable outcomes.

Whether streamlining operations for construction companies or enabling remote work for consulting firms.

Transparent Partnership

Clear communication, predictable pricing, and honest recommendations you can trust.

No hidden fees or surprise charges - what we quote is what you pay, whether you're a small law firm or growing tech startup.
Client Feedback

What Our Clients Say

"Partnering with Lumen IT to modernize our campus communication system has been phenomenal. Their VOIP solution, featuring intuitive intercom and paging functionalities plus robust mobile apps, was both cost-effective and transformative. Their knowledgeable team provided exceptional support, making the transition seamless and stress-free."
Andre Melashenko
Director of IT, West Island College
Leadership

Leadership That Understands Calgary Technology

Under experienced leadership, our team delivers strategic technology solutions that drive real business outcomes. We combine technical expertise with deep industry knowledge to solve complex challenges.

TS

Tyler Soron

President & Founder

With extensive experience in communications, virtualization, and enterprise ICT solutions, Tyler founded Lumen IT to bridge the technology gap facing growing companies. His strategic approach ensures every solution aligns with business objectives and scales with organizational growth.

📍 Located in downtown Calgary at 333 11th Avenue SW